A detailed policy and procedure will help your agency to outline policies and document a successful client care




When running a home care business it’s critical that the policy and procedures of the agency be detailed in an official agency manual. Not only does a policy manual help to ensure compliance with state and federal regulations, it establishes guidelines for business administration, patient care, employee practices and billing. Offering people with health issues in-home medical care is an important service that can provide patient comfort and lead to lower health care expenses. Utilizing a policy manual provides an agency with a helpful tool to outline policies and to document the pathway to successful patient care.